Customer care

Shipping

Where we deliver, how long it takes and what it costs.

A beagle sniffing a delivery box that just arrived at the door

Delivery time

Orders arrive in 5 to 7 days after they ship. We send you a WhatsApp and SMS with the tracking link the moment your parcel leaves us.

Delivery charges

Delivery is free on orders above ₹699. Below that, a small delivery fee is shown in your bag before you pay.

Where we deliver

We deliver across India. Enter your pincode at the top of the site to see if we reach you and the expected date.

Packing

  • Every pack is sealed by the brand and checked before dispatch.
  • Wet food and jars travel in padded boxes.
  • Expiry dates are checked at packing, so food reaches you with plenty of life left.

More help